I've only just come across this research via Steve Roesler's All Things Workplace.
“Meetings Around the World: The Impact of Collaboration on Business Performance”, published recently by Microsoft, Verizon and Frost & Sullivan, measured companies' “collaborativeness” through an index consisting of the quality (the nature and extent of collaboration that allows people to work together as well as an organisation’s culture and processes that encourage teamwork) and capability (an organisation’s orientation, infrastructure and technologies) of collaboration.
Continued at: http://blog.social-advantage.com/2008/07/collaborating-for-business-performance.html
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