Management 2.0 comes up in Gary Hamel’s book, ‘The Future of Management'. Hamel argues that management will evolve to look a lot like web 2.0, and will therefore be more adaptable, innovative and engaging. He lists the key criteria of both web 2.0 and management 2.0 (which I think apply to all real enterprise 2.0 approaches) as:
- Everyone has a voice
- The tools of creativity are widely distributed
- Its easy and cheap to experiment
- Capability counts for more than credentials and titles
- Commitment is voluntary
- Power is granted from below
- Authority is fluid and contingent on value-added
- The only hierarchies are "natural" hierarchies
- Communities are self-defining
- Individuals are richly empowered with information
- Just about everything is decentralized
- Ideas compete on an equal footing
- It's easy for buyers and sellers to find each other
- Resources are free to follow opportunities
- Decisions are peer-based.