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Theresa Welbourne at eepulse (see also Energize Engage) reports finding that relational capital (here defined as relationships with all stakeholders not just employees) is more important than human capital for building long-term competitive advantage in an organisation.

Continued at: http://blog.social-advantage.com/2008/07/leadership-pulse-findings-on-relational.html

• Consulting  - Research - Speaking  -  Training -  Writing
• Strategy   -  Team development  -  Web 2.0  -  Change
• Contact  me to  create  more  value  for  your  business
• jon [dot] ingham [at] social [dash] advantage [dot] com

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I've only just come across this research via Steve Roesler's All Things Workplace.

“Meetings Around the World: The Impact of Collaboration on Business Performance”, published recently by Microsoft, Verizon and Frost & Sullivan, measured companies' “collaborativeness” through an index consisting of the quality (the nature and extent of collaboration that allows people to work together as well as an organisation’s culture and processes that encourage teamwork) and capability (an organisation’s orientation, infrastructure and technologies) of collaboration.

Continued at: http://blog.social-advantage.com/2008/07/collaborating-for-business-performance.html

• Consulting  - Research - Speaking  -  Training -  Writing
• Strategy   -  Team development  -  Web 2.0  -  Change
• Contact  me to  create  more  value  for  your  business
• jon [dot] ingham [at] social [dash] advantage [dot] com

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